Packages & Pricing
Simple, Predictable IT Packages
How Our Pricing Works
Transparent Pricing, Tailored to You
Choose the Right Level of Support
| What's Included | EssentialsSmall teams & startups | MOST POPULARProfessionalGrowing schools & businesses | CompleteFull-service partner |
|---|---|---|---|
| Included in Every Plan | |||
| Remote monitoring & 24/7 alerts | ✓ | ✓ | ✓ |
| Remote helpdesk support | ✓ | ✓ | ✓ |
| User screen monitoring | ✓ | ✓ | ✓ |
| Managed print — financed & provided by us | ✓ | ✓ | ✓ |
| Cybersecurity & endpoint protection | ✓ | ✓ | ✓ |
| Email & phishing protection | ✓ | ✓ | ✓ |
| Microsoft 365 / Google Workspace setup | ✓ | ✓ | ✓ |
| Backup & recovery | ✓ | ✓ | ✓ |
| Predictable flat-fee billing | ✓ | ✓ | ✓ |
| Creative & Growth | |||
| Website, branding & media creation | Add-on | ✓ | ✓ |
| Ongoing website & media maintenance † | Add-on | ✓ | ✓ |
| Advanced & Add-Ons | |||
| Security cameras & surveillance | Add-on | Add-on | ✓ |
| Fully redundant disaster recovery | — | — | ✓ |
| Custom software & app development | Custom* | Custom* | Custom* |
* Flat fee, always. Every service above is bundled into one predictable, flat monthly fee — the only thing quoted separately is custom software & bespoke development.
† Websites & media. On Professional & Complete we design your website, branding, and media at no extra cost — and keep maintaining them for as long as we're your IT partner. On Essentials, these are available as an add-on.
On Every Single Plan
The Moore IT Standard — Included for Everyone
Remote Monitoring & Support
Around-the-clock monitoring and responsive remote support on every plan.
User Screen Monitoring
Visibility into user devices so we catch issues and threats early.
Managed Print — We Finance It
As your vendor we provide and finance print management, built right into your flat fee.
Cybersecurity & Endpoint Protection
Layered security and endpoint protection are standard with every package — never an upsell.
Predictable Flat-Fee Billing
One simple flat monthly fee for everything — the only exception is custom software & bespoke development.
Full Transparency
Clear pricing and complete visibility into your environment.
True Ownership
Your systems, credentials, and licensing belong to you.
Proactive Support
We prevent problems instead of just reacting to them.
Strategic Guidance
Long-term planning built around your goals and budget.
A La Carte
Add-On Services
Custom Software & Web Apps
Bespoke applications and workflow automation built for you.
Security Cameras & Surveillance
Modern camera systems with remote monitoring.
Print Management
Reliable print fleet management and supply handling.
Staff Technology Training
Hands-on onboarding so your team feels confident.
Vendor Coordination
We manage vendors and procurement on your behalf.
Backup & Disaster Recovery
Fully redundant backups against data loss and downtime.
FAQ
Frequently Asked Questions
We focus on earning your business through results, not locking you in. We’ll walk you through terms transparently so you always know exactly what you’re committing to.
We support private schools, medical and radiology practices, nonprofits, and small to mid-sized businesses — from small teams to organizations with hundreds of managed devices.
Response times can be as fast as 1 minute. Our model is proactive, so many issues are caught before you notice them. When you do need us, we prioritize fast remote response and scheduled onsite support across Orange County.
Yes. A core part of our philosophy is that you fully own and understand your systems, credentials, and licensing — never locked behind a vendor. We make ownership and documentation a priority.
Absolutely. We coordinate with your current vendors, consolidate where it saves you money, and modernize your environment with minimal disruption to staff and users.
We start with a full discovery and assessment, then build a phased, low-disruption plan. Many migrations are completed in just a few weeks while your team keeps working.